Fifth Ventricle Logo

Terms and Conditions

Legal Agreement

Last updated: December 20, 2025

1. Acceptance of Terms

By accessing and using the Fifth Ventricle website, purchasing our products, or using our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

We reserve the right to modify these terms at any time. Continued use of our services after any modifications constitutes acceptance of the updated terms.

2. Products and Services

Fifth Ventricle provides medical devices, specifically the Chesto digital stethoscope and related accessories. Our products are intended for use by healthcare professionals and medical practitioners.

Product specifications, features, and prices are subject to change without prior notice. We strive to provide accurate product information but do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

3. Medical Device Disclaimer

The Chesto digital stethoscope is a medical device intended to assist healthcare professionals in auscultation. It is not intended to replace professional medical judgment or diagnosis.

Users must be appropriately trained and qualified healthcare professionals. The device should be used in accordance with the user manual and applicable medical device regulations.

Fifth Ventricle is not responsible for any diagnosis, treatment decisions, or patient outcomes based on the use of our products.

4. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or suspected fraudulent activity.

Payment must be made in full at the time of purchase. We accept various payment methods as displayed during checkout. All prices are in Indian Rupees (INR) unless otherwise stated.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website.

5. Shipping and Delivery

We ship to addresses within India. Shipping times and costs vary based on location and selected shipping method. Estimated delivery times are not guaranteed.

Risk of loss and title for products pass to you upon delivery to the carrier. You are responsible for inspecting products upon delivery and reporting any damage or discrepancies within 48 hours.

6. Returns and Refunds

We offer a 7-day return policy for products in their original, unopened condition. To initiate a return, please contact our support team within 7 days of delivery.

Refunds will be processed within 7-10 business days after we receive and inspect the returned product. Refunds will be issued to the original payment method.

Products that have been opened, used, or damaged by the customer are not eligible for return unless defective.

7. Warranty

The Chesto digital stethoscope comes with a 14-month full replacement warranty covering defects in materials and workmanship under normal use.

During the warranty period, defective units will be replaced with a new device at no additional cost.

The warranty does not cover damage caused by misuse, unauthorized modifications, accidents, or normal wear and tear.

To claim warranty service, please contact our support team with proof of purchase and a description of the issue.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Fifth Ventricle and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

The "Fifth Ventricle," "Chesto," and associated logos are trademarks of Fifth Ventricle. Unauthorized use is prohibited.

9. Privacy

Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Limitation of Liability

To the fullest extent permitted by law, Fifth Ventricle shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services.

Our total liability for any claim arising from or related to these terms or our products shall not exceed the amount you paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Fifth Ventricle, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our products or services, or your violation of these terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Vadodara, Gujarat.

13. Contact Information

For questions about these Terms and Conditions, please contact us at:

Email: support@fifthventricle.in

Phone: +91 93275 86968

Address: 701, Vihav Trade Centre (VTC), 30m, Main Canal Road, near Waves Club, Bhayli, Vadodara, Gujarat 391410